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Yemen Telecom Customer Trust Reset: SLAs, Complaint Operations, and “Trust KPIs”
In Yemen telecom, customers judge operators on predictability as much as performance. This boardroom briefing shows how to reset trust in 30–60 days by publishing realistic SLAs, running complaint operations as an engineering signal, implementing CEO-level “Trust KPIs,” and standardising incident communications—especially for enterprise services.

Bridge Connect
4 days ago4 min read


Yemen Telecom Vendor Restart: Procurement Integrity Without Long‑Term Lock‑In
rocurement is where recovery speed and long-term strategy collide. This Yemen telecom boardroom briefing shows how to split procurement into two lanes—Emergency Continuity (0–90 days) and Strategic Modernisation (90+ days)—with architecture guardrails, framework agreements, and contract protections that move fast without surrendering control.

Bridge Connect
5 days ago2 min read


Yemen Telecom Revenue Restart: Billing Integrity, Leakage Control, and Fair Collections
Revenue recovery is not just “collections.” In Yemen telecom, billing instability can destroy trust as fast as service outages. This briefing lays out a 30–60 day sequence to lock billing configuration, track a single “usage → rated → billed → collected” integrity metric, fix the top 10 leakage sources end‑to‑end, and improve collections with segmentation - not backlash.

Bridge Connect
5 days ago3 min read


Yemen Telecom Network Triage: Build a Board‑Ready Asset Inventory and Damage Assessment
Most telecom recovery plans fail because they start with an unreliable asset baseline. This briefing shows Yemen telecom leadership how to build a credible inventory and damage assessment in 30 days using a minimum viable dataset, an evidence standard (photo/GPS/serial), and a criticality model that converts engineering detail into board-ready CapEx sequencing.

Bridge Connect
5 days ago3 min read


Yemen Telecom Day 1–30 Playbook: Stabilise Uptime, Power, and Cash
In the first 30 days of a post‑peace operating environment, the winners won’t be the teams that “do everything.” They’ll be the teams that define a Minimum Viable Network, run a daily Operations & Cash war room, and treat energy autonomy as a network KPI. This briefing provides the decision framework, weekly dashboard, and deliverables a board should demand by Day 30.

Bridge Connect
5 days ago5 min read


Yemen Telecoms: Staying Connected Under Pressure
Yemen’s telecoms market is not just a set of mobile brands—it is a system shaped by fragmented oversight, infrastructure stress, and an uneven shift toward higher‑speed data. This lead article introduces Bridge Connect’s mini‑series on Yemen’s telecoms landscape and blueprints for a post-conflict rebuild

Bridge Connect
5 days ago2 min read
Syria Business: Opportunities, Risks, and Key Sectors in a Transitional Economy
Syria stands at a pivotal crossroads. Following the dramatic political transition of December 8, 2024, when opposition forces seized Damascus and ended the Assad regime’s decades-long grip on power, the country has entered an unprecedented phase of transformation. The subsequent lifting of major US and European sanctions in 2025 has cracked open a door that remained firmly shut for over a decade, creating both remarkable opportunities and substantial risks for businesses will

Bridge Research
Jan 1422 min read
Syrian Telecom: A Complete Guide to Syria’s Telecommunications Landscape
Syria’s telecommunications sector has undergone dramatic shifts over the past two decades—from rigid state control under Hafez al-Assad to cautious liberalization under Bashar, and now to post-conflict reconstruction efforts. At the center of this complex network sits Syrian Telecom, the state-owned backbone that enables everything from landline calls in Damascus to mobile data in Aleppo. This article breaks down the key players, services, challenges, and future direction of

Bridge Research
Jan 148 min read
Saudi Arabia Telecom Market
The Saudi Arabia telecom market has emerged as one of the most technologically advanced and rapidly evolving ecosystems in the Middle East and North Africa region. Driven by ambitious government initiatives, substantial private investment, and a young, digitally engaged population, the Kingdom’s telecommunications industry represents a compelling case study in how strategic policy and infrastructure investment can accelerate digital transformation at a national scale. This co

Bridge Research
Jan 1414 min read
Saudi Telecom Company Data Science Priorities
Answering the Question: What Are STC’s Top Data Science Priorities for 2024–2026? Saudi Telecom Company (STC) is deploying data science as a strategic engine powering its alignment with Saudi Arabia’s Vision 2030, the Dare 2.0 transformation agenda, and its platform strategy spanning connectivity, cloud computing, fintech, and digital services. As the telecommunications industry evolves from traditional voice and data delivery toward becoming a full-stack digital infrastructu

Bridge Research
Jan 1412 min read
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